Terms of Service - Chat With Docs

1. Acceptance of Terms

By accessing or using Chat With Docs ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Chat With Docs is an AI-powered document analysis platform that allows users to:

Upload and store documents securely
Chat with documents using natural language
Extract insights and summaries from documents
Share document conversations with others

3. Account Registration

3.1 Account Creation

To use certain features, you must register for an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for any reason including but not limited to:

Violation of these Terms of Service
Fraudulent, abusive, or illegal activity
Providing false or misleading information
Excessive use that impacts service quality for other users
Non-payment of fees when due
Any action that harms or could harm Chat With Docs, our users, or third parties
At our sole discretion for any other reason

Upon termination, your right to use the Service will immediately cease. We may delete your account and data in accordance with our Privacy Policy.

4. Right to Refuse Service

We reserve the right to refuse service to anyone for any reason at any time. We may, without prior notice, immediately terminate or suspend your access to the Service without refund if we determine, in our sole discretion, that you have violated these Terms or that your conduct may harm Chat With Docs or other users.

5. Use of Service

4.1 Acceptable Use

You agree to use Chat With Docs only for lawful purposes and in accordance with these Terms. You agree NOT to:

Upload illegal, harmful, or malicious content
Violate any laws or regulations
Infringe on intellectual property rights
Upload content containing viruses or malicious code
Attempt to gain unauthorized access to our systems
Use the Service to harass, abuse, or harm others
Resell or redistribute the Service without permission
Use automated systems to access the Service without permission

4.2 Content Guidelines

You are responsible for all content you upload. We do not pre-screen content but may remove content that violates these Terms.

6. Intellectual Property

5.1 Your Content

You retain all rights to the documents and content you upload. By uploading content, you grant us a limited license to:

Process your documents to provide the Service
Store your documents securely
Display your content back to you
Share content as you direct (e.g., shared links)

This license ends when you delete your content or terminate your account, except where required by law.

5.2 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by Chat With Docs, Inc. and is protected by international copyright, trademark, and other intellectual property laws.

7. Privacy and Data Processing

Your use of the Service is also governed by our Privacy Policy. By using the Service, you acknowledge that:

Your documents will be processed by third-party AI services (OpenAI) to provide functionality
We do not train AI models on your documents
Your data is encrypted and stored securely
You can delete your data at any time

8. Payment Terms

7.1 Subscription Plans

Certain features require a paid subscription. By subscribing, you agree to:

Pay all applicable fees as described in our pricing
Provide valid payment information
Authorize recurring charges for subscription plans

7.2 Billing

Subscriptions renew automatically unless cancelled
You can cancel anytime from your account settings
No refunds for partial months, except as required by law
We offer a 14-day money-back guarantee for new subscriptions

7.3 Price Changes

We may change our prices with 30 days notice. Continued use after price changes constitutes acceptance.

9. Disclaimers and Limitations

8.1 Service Disclaimer

Important: Chat With Docs uses AI technology that may produce errors or inaccuracies. Always verify important information. The Service is provided “AS IS” without warranties of any kind.

8.2 Limitation of Liability

To the maximum extent permitted by law, Chat With Docs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use.

8.3 Indemnification

You agree to indemnify and hold harmless Chat With Docs from any claims arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

10. Modifications to Service and Terms

We reserve the right to:

Modify, suspend, or discontinue the Service (or any part thereof) at any time
Update these Terms at our discretion
Change features, functionality, or availability
Impose limits on certain features or restrict access to parts or all of the Service
Change our pricing, plans, or offerings at any time

We will make reasonable efforts to notify you of significant changes via email or Service announcement, but we are not obligated to do so. Your continued use of the Service after any changes constitutes acceptance of those changes. If you do not agree to the changes, your sole remedy is to discontinue use of the Service.

11. Governing Law and Disputes

10.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law. You waive any right to a jury trial or class action.

12. Miscellaneous

11.1 Entire Agreement

These Terms constitute the entire agreement between you and Chat With Docs regarding the Service.

11.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

11.3 No Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

11.4 Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor or acquirer.

13. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@chatwithdocs.co
Address: Chat With Docs, Inc.
Support: support@chatwithdocs.co

Special Terms for Educational Users

Students with verified .edu email addresses may receive free access to Pro features. This educational benefit is:

Offered at our sole discretion and not guaranteed
Subject to change, modification, or discontinuation at any time without notice
Valid only during active enrollment as determined by us
Revocable at any time for any reason including misuse or policy changes
Not transferable and limited to individual student use

We reserve the right to verify student status and require additional documentation at any time. Educational access may be converted to a paid plan at our discretion.

Agreement to Terms

By using Chat With Docs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.